Privacy policy
1. Introduction:
Foundry Coffee is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
- You use our website (https://www.foundry.coffee)
- You sign up to our mailing list.
- You make enquiries on our website.
- Someone is interested in working with us.
2. Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.
3. Who are we?
We are the Foundry Coffee Group Ltd. Trading as Foundry Coffee which is a coffee store based in Eastbourne, East Sussex, UK.
Our registered address is:
EASTBOURNE RAILWAY STATION
TERMINUS ROAD
EASTBOURNE BN21 3QJ
HELLO@FOUNDRY.COFFEE
4. How do we collect information from you?
We collect information from you when:
- You sign up to marketing emails.
- You use our website (https://www.foundry.coffee).
- You sign up to our mailing list.
- You make enquiries on our website.
- You sign up to our mailing list on (https://www.foundry.coffee).
- Someone is interested in working with us.
5. What type of information is collected from you?
a. Marketing preferences (whether you opt-in or opt-out)
- Marketing responses (where applicable)
- Survey responses
b. When you access our sites:
By giving us your email address by filling in the ‘newsletter’ form and confirming your email address.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
- Information about your browser, network and device
- Web pages you visited prior to coming to this website
- Web pages you view while on this website
- Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
c. Location information:
If you use our website, we may receive your generic location (such as city or neighbourhood).
d. Careers:
You may submit your CV if you’re interested in working for us at [HELLO@FOUNDRY.COFFEE]. This information may include:
- Personal details
- Employment details
- Education
- Salary history
- Other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at [HELLO@FOUNDRY.COFFEE.
e.Marketing Emails:
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Mailchimp, our email marketing provider, so they can send these emails on our behalf.
6. How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, in particular for the following reasons:
- Internal record keeping.
- Improve our products and services.
- Send marketing communications if you have opted in to receive them.
- We may use the information to customise the website according to your interests.
- On social media
7. Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation. We will only share your information with companies if necessary to deliver services on our behalf.
Third parties (including our loyalty app [https://www.embargoapp.com/](https://www.embargoapp.com/), our wifi [https://wireless-social.com/](https://wireless-social.com/), Gift voucher provider [https://goodeats.io](https://goodeats.io)) whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to 'Use of Cookies' for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use, and advise you to check the privacy policies of any such third parties.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.
8. How and where do we store data?
We only keep your personal data for as long as we need to in order to use it as described in this privacy policy and/or for as long as we have your permission to keep it.
For third-party providers, please see individual privacy policies: (our loyalty app [https://www.embargoapp.com/](https://www.embargoapp.com/) or our wifi [https://wireless-social.com/](https://wireless-social.com/), Gift voucher provider [https://goodeats.io](https://goodeats.io)).
9. Profiling
We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
10. Your choices
We will not contact you for marketing purposes by email, phone, or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at [hello@foundry.coffee].
You have the right to request a copy of the personal information that Foundry Coffee holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: [hello@foundry.coffee.
You have the right to withdraw your consent to us using your personal data at any time and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
11. Security
Data security is very important to us, and to protect your data, we have taken suitable measures to safeguard and secure data collected through our Site.
12. Use of 'cookies’
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allows Squarespace, our hosting platform, to serve this website to you securely.
Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analyzing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.
Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
13. Fonts:
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
- Information about your browser, network, or device
- Information about this site and the page you’re viewing on it
- Your IP address
14. What happens if our business changes hands?
We may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
15. Changes to this statement
Foundry Coffee will occasionally update this Privacy Policy to reflect company and customer feedback. Foundry Coffee encourages you to periodically review this statement to be informed of how Foundry Coffee is protecting your information. This policy was last updated in July 2019.
16. Contact Information
Foundry Coffee welcomes your comments regarding this Privacy Policy. If you believe that Foundry Coffee has not adhered to this Privacy Policy, please contact Foundry Coffee at [HELLO@FOUNDRY.COFFEE]. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.
FOUNDRY COFFEE LOYALTY APP
Foundry Coffee Group Ltd mobile application is owned and operated by Foundry Coffee, who are the controller of all stored data.
PepperHQ Ltd operate as a processor of data for Foundry Coffee Group Ltd App.
This policy, together with our MOBILE APP TERMS OF USE, explain how we may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our MOBILE TERMS OF USE carefully.
## Information we collect about you through Foundry Coffee Group Ltd App.
We collect information about you when you:
- register to use Foundry Coffee Group Ltd App;
- attempt to check in to our stores;
- register your debit or credit card details;
- upload a profile photo, and
- use the payments facility in Foundry Coffee Group Ltd App to pay for your purchase.
This information is collected, stored and processed under Article 6(1)(b) of the GDPR, “processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract" i.e. We need this data for you to be able to use the App for it's primary purposes.
## Using your information
Collecting personal information in Foundry Coffee Group Ltd App (name, email address, date of birth) helps us to better understand what you need from us.
We use your information to:
- improve the functionality and performance of Foundry Coffee Group Ltd App;
- personalize our services to you;
- tell you about important changes to Foundry Coffee Group Ltd App and related services, and
- manage promotions, competitions, customer surveys and questionnaires.
Your personal information is safe with us and will never be released to third party companies for marketing purposes.
Foundry Coffee Group Ltd App captures your geographic location when you attempt to "check in" to one of our stores. We do this to identify which store you are in or near to allow you to pay using Foundry Coffee Group Ltd App, and to provide an enhanced visitor experience (for example, through digital loyalty cards). We will only capture this information with your consent. Foundry Coffee Group Ltd App also captures basic usage metrics to help us identify any problems and to make improvements in the future. These metrics also help us understand how people use Foundry Coffee Group Ltd App and how many people use the different functions within Foundry Coffee Group Ltd App.
Your contact details and personal information may be used to send direct marketing messages to you via your contact details provided. This is done only with your explicit consent, which can be withdrawn at any time from the 'MyAccount' options within the app. You may refuse consent for marketing messages without detriment to any other areas of functionality within the app.
# Information We Capture
### Geographic location
We provide enhanced store visit experiences when you choose to pay using Foundry Coffee Group Ltd App. You may prevent Foundry Coffee Group Ltd App from accessing your device's location services, or turn off the location services of your Mobile Device. Doing so will impact the capability of Foundry Coffee Group Ltd App and prevent you from enjoying an enhanced experience.
### Data you share with us (Including information you give us when signing up, and information which is shared automatically, such as Device ID, and IP address)
We use this data to log you in to Foundry Coffee Group Ltd App and it helps us understand our customers better and present you with appropriate offers and promotions. Your data is stored in an encrypted database and transferred over a secure network connection. You decide which data you do and do not share with us. If you ask us to, we will update, correct or delete any data which you give to us.
### Your Card details
Your card details are not stored on Foundry Coffee Group Ltd App and they are only used in accordance with your payment instructions. Your card details are stored with our payment gateway partner - Square - who are a Level 1 certified PCI-DSS Service Provider. You have to use the payments facility within Foundry Coffee Group Ltd App to pay for your purchase through the app.
### Your profile photo
Your profile photo is used in store to verify your identity. If you ask us to, we will update, correct or delete your profile photo. However, you must have a profile photo if you wish to use Foundry Coffee Group Ltd App to pay for your purchases in-store.
### Your purchase history
We use your purchase history to provide personalized offers and analyse which products and rewards are most likely to interest you.
## Data storage, protection and your right to access and erasure
Your data is stored in an encrypted database and transferred over secure network connections. We will store your information for as long as your account exists in Foundry Coffee Group Ltd App. If your user account is entirely inactive for a period of 12 months or more, we will delete your account. If you ask us to, or if you delete your account, we will delete the information linked to your account which can identify you personally, including your profile photo and personal details.
You may ask us, at any time, to provide to you confirmation that your data is being processed and access to your personal data. This will generally be provided within 7-21 working days.
## Marketing and research
If you agree, we may contact you:
- with offers and information about Foundry Coffee Group Ltd products or services.
- for customer research, e.g. to help improve our service.
You can ask us to stop contacting you for marketing and/or research purposes by following the instructions in any such communication or by emailing us at hello@foundry.coffee
## Disclosing your information
We will never disclose your information to anyone outside of Foundry Coffee except:
- Where we have your consent
- Where we are required or permitted to do so by law
- To other companies who provide a service to us as a processor under the terms of this privacy policy
- To any successors in title to our business.
If we ever transfer your personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.
## Accessing your information
To obtain a copy of the information we hold about you, email us at hello@foundry.coffee. Please confirm any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.
## Changes to our policy
This policy replaces all previous versions and is correct as of November 2019. We reserve the right to change the policy at any time.
## Contacting us
If you have any queries, please contact us at hello@foundry.coffee